Questions, answered
Everything we are asked most often. Cannot find yours? We are a message away.
Orders & payment
Which payment methods do you accept?
UPI, all major credit and debit cards, netbanking and popular wallets — plus cash on delivery across India.
Can I change or cancel my order?
Yes, until it is dispatched — usually within 24 hours of ordering. Write to us with your order number and we will sort it out.
Do you ship outside India?
Not yet. International shipping is planned; join the newsletter and we will let you know when it opens.
Delivery & returns
How long does delivery take?
Orders are dispatched within 2 working days and usually arrive in 3–7 working days. Express delivery (1–3 days) is available in metro cities.
Is shipping free?
Standard shipping is free on orders above ₹1,999. Below that, it is a flat ₹99.
How do returns work?
Return unworn pieces with tags attached within 7 days of delivery. We arrange the pickup; refunds go back to the original payment method, or to your bank account for COD orders.
Product & care
Do sarees come with a blouse piece?
Yes — every saree includes an unstitched blouse piece, usually 0.8 m. Fall and pico can be added on request.
How do I choose a size for suit sets?
Each product page has a size guide with bust, waist and hip measurements. If you are between sizes, take the larger one — our cuts are relaxed.
Why does my saree have small irregularities?
Handloom cloth carries the marks of the hands that made it — a slightly uneven thread or a tiny variation in the border. They are a sign of authenticity, not a defect.
How should I care for silk?
Dry clean for the first few washes, store folded in muslin away from light, and refold every few months so the creases rest in new places.
Still stuck? Contact us and we will reply within a working day.